I have no hot water. What should I do?

If you have no hot water, it’s essential to diagnose the problem before deciding on a solution. Start by checking the basics:

1. Check the Power Source

‍Ensure that the power supply is working for electric water heaters. Check the circuit breaker or fuse box to ensure the switch hasn't tripped. If it has, try resetting it. For gas heaters, make sure the gas supply is on and the califont (plus controller) are receiving power.‍

2. Inspect the Thermostat (we recommend this is done by a professional)‍

Sometimes, the thermostat settings can be the issue. If the thermostat is set too low, your water may not heat up properly. Adjust the temperature and you should have hot water within a couple of hours.

3. Check for Leaks

If there’s a visible leak around the hot water tank, it could be a sign of a more serious issue, such as a broken element seal or a ruptured tank. Leaks can prevent your system from heating the water correctly.

4. System Age and Wear

If your hot water system is old (10-15 years or more), it may have worn-out components like the heating element or temperature relief valve. In such cases, a professional inspection may be required.

5. Professional Help

If the above steps don’t resolve the issue, it's best to call a licensed plumber or technician to inspect and repair the system. They can identify the problem and provide the appropriate solution.

Remember, when in doubt, calling a professional can prevent further damage and help get your hot water back as soon as possible.