I want to repair my heat pump hot water!

Hot Water Shop shower man

We are the hot water replacement specialists with access to all the best brands at great prices.

Book a PLUMBER now
For a fast and free, no-obligation replacement quote, call me!
Photo of Hot Water Shop owner Tim Thomas
Hot Water Shop - guy heat pump hot water issues - no hot water?

No hot water from hot water heat pump?

No hot water supply normally means an element or compressor has failed. Replacing these on most models is entirely possible.

If you have no hot water, just give us a call, and we’ll get one of the team on-site fast to pinpoint exactly what’s wrong.

Water leaking from hot water heat pump?

You only want to see water coming from the condensate drain. If leaks are coming from the fan unit, cylinder ports or from under the base of the unit a repair may not be possible.

Just give us a call, and we’ll get one of the team on-site fast to pinpoint exactly what’s wrong and quote repair options for you.

Hot Water Shop - guy heat pump hot water issues - leaking?
Hot Water Shop - guy heat pump hot water issues - intermittent or fluctuating temperatures?

Intermittent or fluctuating temperatures?

Drops in temps or slow recovery (running out of hot water fast) is a sign of a unit not performing correctly and needing attention.

Just give us a call, and we’ll get one of the team on-site fast to pinpoint exactly what’s wrong and quote repair options for you.

Split unit hot water heat pump issues?

The good news with a split system is that getting your cylinder working again is easy, normally only an element or thermostat is required.

Just give us a call, and we’ll get one of the team on-site fast to confirm the best way to get better pressure.

Hot Water Shop - guy heat pump hot water issues - split unit?

Specialist tip!

A quick fix now might feel like saving money but it may be better in the long run to consider replacement or upgrading to a more cost-efficient system. It never hurts to get a free quote that gives you more than one option!

Leading brands we work with

We only install reputable hot water brands we know and trust. If we don’t have it, we can get it.

Rheem logo – red circular emblem with script text, representing global water heating and HVAC products.Rinnai logo – bold red text, representing trusted gas appliances and hot water heating systems.Dux Hot Water logo – bold red oval with white ‘dux’ text, symbolising hot water systems and heaters.Haier logo – clean blue text representing global home appliances and water heating technology.Hot Water Shop works with Thermann productsICE Solar logo – An iced oval with the word 'Ice' next to a san serif Solar textHot Water Shop works with Econergy productsEcoSpring logo – black eco san serif with a heavy weight spring orange to yellow gradient, representing eco-friendly heat pump water heaters.Stiebel Eltron logo – bold uppercase text with red and black lines, representing German-engineered hot water and heating systems.Apex Valves logo, red APEX bold san serif type with a gold crown on the top, underneath VALVES, representing high-performance plumbing valves and components.Superheat logo - Superheat products supplied by Hot Water ShopPeter Cocks logo featuring a mountain and river inside a circular badge. The outer ring reads ‘HEATING ⚡ WATER’ and ‘SINCE ⚡ 1963’. A bold orange ribbon with the name ‘PETER COCKS’ overlays the centre.

Why choose Hot Water Shop

Our team of Master Plumbers, Certifying Gas Fitters and Certifying Electricians have been repairing and upgrading hot water systems all over Christchurch for over 10 years.

We are the friendliest bunch of know-it-alls you’ll ever meet.

Master Plumbers Associate Member logo featuring a stylised ‘M’ with a check mark enclosed in a circle above the text ‘Master Plumbers – Representing Excellence. Associate Member’.
Hot Water Shop, our price promise! Orange check mark inside a partial circle above the words ‘PRICE PROMISE’.
Hot Water Shop gets a 5 Star rating. Icon showing five orange stars arranged in two rows, with the text ‘5 Star Ratings’ below.
Hot Water Shop has been servicing Christchurch home owners for over 10 years, Orange badge icon with the number ‘10’ in the center and a ribbon underneath, with the text ‘Over 10 Years’ below.
Hot Water Shop shower man